Our Team

Carol Williams, M.Ed., M.A., LPCC, NCC, CEAP


Carol is the Vice-President of Client Services and has worked for more than 27 years with individuals and couples who face challenges in their lives.



Carol’s background, education, and additional trainings give her the expertise and ability to work with individuals, couples, and business executives to help them move toward a more balanced personal life and achieve advancement in their business life. 


Carol's past and present experience includes: 

  • Educator

  • Business owner

  • Manager of an Internal EAP

  • Critical Incident Response

  • Professional Life Coach

  • Licensed Professional Clinical Counselor

  • Trained Mediator



B.S., Education

M.Ed., Guidance and Counseling

M.A., Counseling

Clinical Licensing

Advance Diploma-Life Coaching


Additional Training


Mediation Training-The Supreme Court of Ohio

Certified Employee Assistance Professional (CEAP)

Certified Instructor for International Critical Incident Stress Foundation (ICISF)

Certified Critical Incident Response (CIR)


Coaching Fees

Individual Coaching -$100 per 60 minutes

                              $25 per 15 minute increments


Executive Coaching-Criterion Based


Erica Williams, GradD, B.S.


Life Coach


Erica brings a wealth of experience to LCCA.  She possesses strong leadership, interpersonal, and relationship skills.  She is currently the Director of Marketing and Business Development for Tri-County Christian Counseling Services, Inc. (TCCCS) and TC Mediation, LLC.


Erica's areas of Coaching Expertise are marketing, small business start up and growth, adolescents, teens, singles, and working with Veterans. She is trained in Critical Incident Stress Management (CISM) and is a member of the International Critical Incident Stress Foundation (ICISF). ICISF's mission is to provide leadership, education, training consultation and support services in comprehensive crisis intervention and disaster behavioral health services to the emergency response professions, other organizations and communities.


Her professional experience includes management positions in the Corporate world as well as working with Government Agencies.  She has worked with Veterans, government officials, celebrities, and other dignitaries.  This background allows her to bring a broad depth of understanding and objectivity in helping individuals and small businesses to accomplish their goals.  Erica is a trained Mediator and received her training from The Supreme Court of Ohio. 


She has traveled extensively internationally and lived abroad while obtaining her Graduate Diploma from the University of Newcastle Upon Tyne. 



*Advanced Diploma-Life Coach,Professional Christian Coaching Institute, Light University

*Advanced Certificate-Crisis Response and Trauma Care, Light University

*Trained Mediator-The Supreme Court of Ohio

*Trained in Critical Incident Response-ICISF

*Member of Society for Human Resource Management (SHRM).

*Graduate Diploma (GradD)- Education, University of Newcastle upon Tyne-Newcastle, United Kingdom

*B.S.-Marketing, Liberty University-Lynchburg, Virginia

Coaching Fees

Individual Coaching -$100 per 60 minutes or $25 per 15 minute increments

For Active Law Enforcement, Military, and Veterans-$50 per 60 minutes

Neil Schmitz, B.S


Neil Schmitz has been married to his wife, Tiffani, for 25 years. They have two grown sons and one daughter-in-law. After being married for 10 years, their marriage was torn apart by Neil’s infidelity. Through that brokenness, Neil gave his life to Christ. Together, Neil & Tiffani worked to strengthen their relationships with Christ and with one another. Today, their relationship is fully restored, full of trust, loving, and completely recovered. Neil is passionate about helping men achieve victory in their spiritual, professional, and personal lives.



Neil has a B.S. in Psychology with a minor in Criminal Justice.


Neil has been a Law Enforcement Officer for over 22 years. He was on the SWAT team for twelve years, leading one of the teams for four years. He has also been a School Resource Officer and on the Mounted Patrol Unit. Neil has been a SWAT instructor, Active Shooter trainer, and Solo Engagement trainer.  He was awarded the Medal of Valor for heroically risking his life to save the life of a stranger.


Neil is a combat veteran having served in Desert Storm. After serving his country for nearly 10 years in the US Army as a Military Police Officer, he was honorably discharged. Through his military and law enforcement careers, he has successfully completed several leadership courses and demonstrates effective leadership in all areas of his life.


In his free time, Neil recharges by riding the backroads on his Harley, working out, playing golf, and spending time with friends playing fiercely competitive rounds of Farkle. Neil & Tiffani attend church and faithfully serve at New Life Chapel in West Chester, OH.


Coaching Fees

Individual Coaching -$100 per 60 minutes or $25 per 15 minute increments

For Active Law Enforcement, Military, and Veterans-$50 per 60 minutes


Executive Coaching-Criterion Based

Life Coaching and Consulting Associates, LLC (LCCA)

8050 Beckett Center Dr., Suite 211

West Chester, OH 45069



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